Receptionist

Receptionist focuses on handling enquiries, bookings and memberships face-to-face, online and by phone.

What the role involves

• Handling enquiries, bookings and memberships face-to-face, online and by phone.
• Accurately operate booking, till and membership systems.
• Provide up-to-date information on centre facilities, classes and promotions.
• Maintaining a tidy, inviting reception area.
• Ensure high standards of presentation.
• Supporting the delivery of events and activities within the centre.

Skills and requirements

• Passionate about delivering outstanding customer service.
• Comfortable using till systems and handling cash/card payments.
• Able to multitask and remain calm in a busy environment.
• Previous experience in a customer-facing role in leisure, fitness or community service settings.

Confirmed role details

• 8 hours per week, Saturday's (rota basis).
• Discounted Staff membership (including family members).
• Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
• Company pension.

Candidate fit

• clear communication, professionalism, organisation, and accurate message handling

Additional role context

• With over 130 centres across England and Wales, there’s loads of room to grow.