Receptionist

This Receptionist opportunity is built around opportunity to develop your talent and grow within your property and across the world!. It would suit someone who can bring deliver a warm welcome to the role.

Who the work supports

Flexibility is key to our business culture and we aim to help everyone get the work/life balance right. Be the public face of the hotel – and your public will expect you to be an expert in many areas.

Administrative work involved

Opportunity to develop your talent and grow within your property and across the world! Handling administration, records, scheduling, inboxes, documents, data entry, or office coordination according to the role. To provide professional, friendly and efficient Reception service to all guests of the hotel, whilst achieving maximum revenue and guest satisfaction.

What helps in this admin role

Deliver a warm welcome. To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.

Administrative skills and experience

• As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
• Have good knowledge of our facilities and services, understand billing and messaging, even advise on local tourist attractions.
• Shifts are 6:45 AM to 3:15 PM or 2:45 PM to 11:15 PM and you will be required to do a mixture of both. One in four weekends are guaranteed to be off work.

Job details

• In return we will give you free meals on duty, access to a pension scheme, lunch at work included when on shift, free uniform and hotel discounts worldwide.
• Employee benefit card offering discounted rates at Accor worldwide.
• Company pension.
• Work model: On-site.