Regulation & Complaints Support Officer
Job description
This Regulation & Complaints Support Officer role in Northern Ireland is focused on preparing case summaries and supporting documentation for Committee review. It would suit someone who can bring strong professional approach to the role.
Who the work supports
Location: Belfast City Centre Hours: 37.5 hours per week (Monday-Friday) Contract: Permanent Salary: On Request About The Bar of Northern Ireland. The Bar of Northern Ireland is the professional body representing barristers in Northern Ireland.
How support shows up
Preparing case summaries and supporting documentation for Committee review. Maintaining accurate records and case tracking systems. Supporting the coordination of complaints through various stages of review.
The approach that fits
Strong professional approach.
What needs to be in place
- Managing the initial triage of complaints, ensuring all relevant information is gathered and organised.
- A minimum of 3 years' experience gained within the last immediate 5 years in each of the following:.
- Demonstrable experience of working with processes and systems in a professional, service-oriented environment.
Job details
- It plays a key role in supporting the profession, upholding standards and ensuring effective regulation within the legal system.
- Due to recent legislative changes, the organisation is expanding its regulatory function and is seeking a Regulation & Complaints Support Officer to join the team.
Requirements mentioned
- Excel
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