Renault Contact Centre Advisor

Customer Service Advisor focuses on handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

What the role involves

• Handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Update systems and keep customers informed with clear, accurate information.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Confirmed role details

• Full‑time, Permanent.
• 35 hours per week, shifts between Mon–Fri (08:00–18:00).
• £23,246.11 per year + free RAC Ultimate Breakdown Cover.
• Start Date: 6th July 2026 (you must be able to commit to this start date).

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Additional role context

• Enjoy talking to customers and can build rapport with empathy and confidence.
• Can confidently handle complaints and has experience in managing complaints effectively.
• Are resilient, hardworking, and proactive, able to handle conflict effectively.

Known job details

• Pay: £23,246