Resident Liaison Officer – Leicester – 32K + 3.2K Allowance

The Resident Liaison Officer position centres on attend evening/weekend appointments where necessary. It would suit someone who can bring strong professional approach to the role.

Who the work supports

Lead aftercare/handover service Requirements of the Resident Liaison Officer:1+ year of experience as a Resident Liaison Officer (Social Housing). Location: Leicester (And surrounding areas)Salary: [[SALARY_0]] per annum + £3.2k Car Allowance.

How support shows up

Attend evening/weekend appointments where necessary. Engaging with residents and understand the needs of the community to deliver a personal service. Implement our Customer Journey process to guide residents to manage expectations, maximise satisfaction and explain works, give notices, write newsletters etc.

The approach that fits

Strong professional approach.

What needs to be in place

• If you feel this Resident Liaison Officer position is of interest to you, please either apply for the position directly PLEASE email CVs to:.
• Excellent Time Management.
• The ability to meet deadlines.

Job details

• Must drive - external (roofing) projects with spread properties.
• Shift pattern: Weekends.