Resident Liaison Officer
Job description
As a Resident Liaison Officer in Finsbury Park, the work centres on managing resident expectations and resolve queries or complaints professionally. It would suit someone who can bring strong professional approach to the role.
Role overview
Location: Finsbury Park Pay Rate: [[SALARY_0]] Contract Type: Ongoing / Temporary (via agency) Sector: Social Housing Repairs & Maintenance. This is an excellent opportunity to join a busy contract based in Finsbury Park, supporting planned and reactive maintenance works.
Main responsibilities
Managing resident expectations and resolve queries or complaints professionally. Carry out home visits and attend site meetings where required. Maintaining accurate records and reports relating to resident communications.
What helps someone succeed
Strong professional approach. Confident using IT systems for reporting and record-keeping.
Requirements
- Previous experience as a Resident Liaison Officer within social housing or construction.
- Full UK driving licence preferred (depending Onsite requirements).
- Ability to handle complaints and sensitive situations calmly and effectively.
Job details
- If you are an experienced Resident Liaison Officer looking for your next role in Finsbury Park, we would love to hear from you.
- Opportunity to work on a high-profile social housing contract.
- Ongoing work with a reputable repairs contractor.
- Work model: On-site.
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