Resident Liaison Officer

This Resident Liaison Officer opportunity in East Suffolk to assist with the appointme is built around identify and resolve barriers preventing access to properties. It would suit someone who can bring act as the first point of contact for tenants regarding the Warm Homes Wave 3 programme to the role.

Who the work supports

Please apply with your CV for immediate consideration. We are working closely alongside a Local Authority in East Suffolk to assist with the appointment of a Resident Liaison Officer, on a 3-month contract, highly likely to be extended.

How support shows up

Identify and resolve barriers preventing access to properties. Engage with residents through various communication methods to arrange access for surveys and improvement works. Build strong relationships with residents, contractors, and stakeholders.

The approach that fits

Act as the first point of contact for tenants regarding the Warm Homes Wave 3 programme. Strong professional approach.

What needs to be in place

• Experience dealing with the public, including in challenging situations.
• Minimum GCSE English and Maths grade C or above.
• Ability to manage workload without close supervision.

Job details

• This initiative aims to improve energy efficiency, tackle fuel poverty, and enhance the quality of housing for residents.
• £14.32 - £19.40 per hour.

Requirements mentioned

• DBS check