Resident Liaison Officer

This Resident Liaison Officer opportunity is built around building and maintain positive relationships with residents, keeping them informed of planned works, schedules, and progress. It would suit someone who can bring strong IT and administrative skills for managing resident data and communications to the role.

Where the work sits

At Equans, we deliver essential services across energy, regeneration, and facilities management, supporting communities as they transition to a sustainable future. Our people are at the heart of what we do and our Resident Liaison Officers play a crucial part in helping us deliver high-quality, resident-focused service on every project.

How the role works day to day

Build and maintain positive relationships with residents, keeping them informed of planned works, schedules, and progress. Promote Equans commitment to excellent customer service and community partnership. Work closely with site managers and supervisors to ensure residents needs are understood and met.

What helps in this setting

Strong IT and administrative skills for managing resident data and communications.

Practical details

• 24 days annual leave + bank holidays.
• Employee benefits platform with discounts and wellbeing support.
• Opportunities for professional development and career progression within Equans.
• Equans is looking for an experienced Resident Liaison Officer to join our team in Slough on a full-time, permanent basis.

What needs to be in place

• Previous experience in a Resident Liaison Officer, Customer Service, or Housing Support role (ideally within social housing, regeneration, or construction environments).
• Excellent communication and interpersonal skills, with the ability to build trust quickly.
• This is an exciting opportunity to play a key role in supporting residents and clients across social housing and regeneration projects, ensuring a smooth and positive customer expe.