Resilience Lead

Resilience Lead focuses on supporting the review and continual improvement of important business services, including maintaining and deepening mapping of processes, dependencies and workarounds.

What the role involves

• Supporting the review and continual improvement of Important Business Services, including maintaining and deepening mapping of processes, dependencies and workarounds.
• Supporting the delivery of regular testing of all components of the Resilience programme and conduct analysis on the results, ensuring that lessons learned are understood by the busin.
• Support the Operational Resilience Business Partners, Resilience Response & Testing Manager and Head of Resilience in the management of major and crisis level incidents.
• Review Plans and Playbooks used by the business to support their response to disruptive events.
• Delivering training, workshops and exercises to business stakeholders, covering all Resilience functions.
• Manage or remove risks which threaten our ability to continue to operate during an incident or interruption.

Skills and requirements

• Recognised resilience and/or cyber certification qualification e.g. Member of the Business Continuity Institute (MBCI) or accredited ISO22301 Auditor, CISM, CISSP.
• Experience in coordinating or supporting the response to disruptive incidents.
• Experience in developing and delivering presentations/workshops/training to senior level executives.
• Knowledge and experience of ServiceNow in relation to Operational Resilience and Business Continuity Management.

Confirmed role details

• There's more to working life than coming home with a good salary.

Candidate fit

• Familiarity with relevant Resilience regulations and standards, including PS21/3.
• Operational Resilience, DORA and ISO22301.
• Ability to think calmly and logically to deliver high quality work when under pressure.