Restaurant General Manager

As a Restaurant General Manager, the work centres on collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation. It would suit someone who can bring providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour to the role.

Where ownership sits

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world.

What the role carries

Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance. As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit.

What helps the work land well

Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour. Calm and organised in a fast-paced setting.

What the role depends on

• Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks.
• By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while als.

Practical details

• Work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.
• Additional detail: Flexible working options may be available.

Job details

• Benefits mentioned: Training