Retail Assistant

Retail Assistant focuses on put our customers at the heart of everything you do — it’s our promise to them.

What the role involves

• Put our customers at the heart of everything you do — it’s our promise to them.
• Make every shopper feel welcomed, wowed, and won over — that’s the cardfactory way!
• Serve at the tills with a smile, making sure everyone finds what they came in for (and maybe a little extra).
• Keeping our shelves stocked and looking fabulous.
• Recommend our amazing range of gifts, wrap, and more — we’re so much more than cards!
• No retail experience needed, you’ll be working with a friendly team and receive full training.

Skills and requirements

• Retail, customer service, stock, till, merchandising, or supervisory experience may be useful.

Candidate fit

• As things get busier, we’re looking for extra hands and friendly faces to help keep everything running smoothly.
• Customer focus, reliability, product awareness, and practical store standards.

Additional role context

• Our stores are places of celebration, creativity, and connection—every day of the year.
• If you enjoy being part of a vibrant, welcoming environment, we’d love to have you on the team.