Retail Customer Advisor

As a Customer Service Advisor, the work centres on giving great customer service by helping customers with various transactions across the store. It would suit someone who can bring strong professional approach to the role.

Role overview

Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls. Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.

Main responsibilities

Giving great customer service by helping customers with various transactions across the store. Working with your team to maintain the cleanliness and upkeep of your store. Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership.

What helps someone succeed

Strong professional approach.

Requirements

• Our Retail Customer Advisors play an essential role in delivering an exceptional customer experience across our stores - driving sales, promoting customer loyalty and ensuring high.

Job details

• Additional detail: Additional staff or wellbeing benefits may be available.