Retail Customer Advisor

This Customer Service Advisor opportunity is built around giving great customer service by helping customers with various transactions across the store. It would suit someone who can bring strong professional approach to the role.

Where the work sits

Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls. Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.

How the role works day to day

Giving great customer service by helping customers with various transactions across the store. Working with your team to maintain the cleanliness and upkeep of your store. Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership.

What helps in this setting

Strong professional approach.

Practical details

• Additional detail: Additional staff or wellbeing benefits may be available.

What needs to be in place

• Our Retail Customer Advisors play an essential role in delivering an exceptional customer experience across our stores - driving sales, promoting customer loyalty and ensuring high.