Retail Customer Advisor (Coleraine) – 20 hours

Three Coleraine, Northern Ireland Posted May 23, 2024

Full Time
GBP 12 per hour
Onsite

Job description

The Weekends position in Customer Service Advisor centres on offer solutions to customers with general mobile or network queries (we’ll teach you how to answer these!). It would suit someone who can bring strong professional approach to the role.

Where the work sits

Matching our products and services to our customer’s needs and selling them our amazing state of the art products and services. Setting the bar on coverage, reliability and customer care.

How the role works day to day

Offer solutions to customers with general mobile or network queries (we’ll teach you how to answer these!). We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You don’t need knowledge in our products, the ambition and drive to learn will do just fine.

What helps in this setting

Strong professional approach.

Practical details

  • On-target bonus of 25%, paid out monthly based on your store's performance.
  • Individual bonus accelerators for high performers.
  • Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generati.
  • Shift pattern: Weekends.

What needs to be in place

  • Typically working 3-4 days per week, weekends are essential.
  • Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.
  • We’re a diverse and inclusive bunch, and it’s important you can feel you belong here.

Job details

  • Pay: £12 per hour
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