Retail Customer Advisor (Lowestoft) – 20 hours

As a Customer Service Advisor, the work centres on service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. It would suit someone who can bring strong professional approach to the role.

Role overview

We care about our people’s success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. The ability to work well within a team, contributing to a positive and high-performing environment.

Main responsibilities

Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.

What helps someone succeed

Strong professional approach.

Requirements

• Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
• Individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.
• Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales target.

Job details

• Work model: On-site.
• Additional detail: Training or development support may be provided.