Retail Customer Service

Entain Braintree, England May 6, 2026

Type Full Time
Pay £13/hour
Work Onsite

This Job role is focused on always urge safer gambling. It would suit someone who can bring ownership, clear communication, and practical organisation to the role.

Why this role may suit you

As a Retail Customer Service Manager, you will play an important role in the Entain family, delivering top customer service and driving standards daily. Reporting to the Shop Manager you will be part of the Shop team, who will serve customers and build relationships to encourage repeat custom.

Customer support involved

Always urge safer gambling. Take bets on different sports and events. Processing customer transactions including cash handling.

Customer service skills

  • To be successful in this role.
  • You must be 18 years of age or over to work in one of our betting shops.
  • Previous work in a customer-facing setting.

Practical information

  • At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best.
  • Join us, and a great compensation package is just the beginning.
  • Optional overtime subject to availability.
  • Pension Scheme and annual ShareSave.

Job details

  • Benefits mentioned: Pension, Overtime
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