Retail Customer Service

The Retail Customer Service position centres on processing customer transactions including cash handling. It would suit someone who can bring strong professional approach to the role.

Where ownership sits

As a Retail Customer Service Manager, you will play an important role in the Entain family, delivering top customer service and driving standards daily. Reporting to the Shop Manager you will be part of the Shop team, who will serve customers and build relationships to encourage repeat custom.

What the role carries

Processing customer transactions including cash handling. Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. Help demonstrate our products and betting terminals to customers.

What helps the work land well

Strong professional approach.

What the role depends on

• You must be 18 years of age or over to work in one of our betting shops.
• Previous work in a customer-facing setting.

Practical details

• Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
• At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best.
• If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.
• Join us, and a great compensation package is just the beginning.

Job details

• Benefits mentioned: Pension, Overtime