Retail Deputy Manager

The Works Stoke-on-Trent, England May 5, 2026

Type Contract
Pay Not listed
Work Onsite
Level Senior

Retail Deputy Manager focuses on as a deputy manager, you play a vital role in supporting the store manager to lead the team.

What the role involves

  • As a Deputy Manager, you play a vital role in supporting the Store Manager to lead the team.
  • Supporting the Store Manager in leading the team to deliver excellent customer service and achieve store targets.
  • Step up to manage the store in the absence of the Store Manager, ensuring smooth day-to-day operations.
  • Supporting recruitment, onboarding, and training of new team members.
  • Monitoring store performance and contribute ideas to improve sales and efficiency.
  • Ensure health & safety, cash handling, and loss prevention procedures are followed.

Skills and requirements

  • Experience in a supervisory or team leadership role within retail or customer service.

Confirmed role details

  • Be a role model for the team - motivating, coaching, and ensuring every shift runs smoothly.
  • 🏡 Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
  • 🚀 Holiday – 33 days, including bank holidays. Plus, your holiday allowance increases with long service.
  • 🥳 And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.

Candidate fit

  • Leading by example on the shop floor, setting high standards for service, presentation, and teamwork.

Additional role context

  • Take ownership of key operational areas such as stock management, merchandising, and compliance.
  • 💪 25% Colleague Discount! - Plus, exclusive Double Discount days!
  • 💸Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
Keep exploring similar roles

Search for more Retail Deputy Manager jobs from The Works in Stoke-on-Trent, England.