Retail Operations Manager

Retail Operations Manager focuses on coordinate priorities, people, activity, budgets, projects, or operational standards according to the role.

What the role involves

• Coordinate priorities, people, activity, budgets, projects, or operational standards according to the role.
• Track progress, solve delivery issues, and communicate clearly with relevant stakeholders.

Skills and requirements

• Proficient in P&L, labour planning, KPI management, and reporting.
• Knowledge of stock control, service delivery, and compliance.

Confirmed role details

• 25 days annual leave plus bank holidays.
• Enhanced maternity and paternity pay, depending on length of service.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.

Candidate fit

• operational ownership, people coordination, problem-solving, and clear communication

Additional role context

• From Manchester to New York, we’re powered by a team of over 2500 people who work together.
• Ensure exceptional customer experience through strong service standards.
• Optimise staffing, scheduling, and labour planning.