Retail Sales Advisor

Swatch Group Edinburgh, Scotland Apr 23, 2026

Type Full Time
Pay Not listed
Work Onsite

The Retail Sales Advisor position centres on ensure familiarity with the product range, past and present, so that clients can be provided with as much detail as necessary. It would suit someone who can bring provide reliable information to clients in all matters relating to sales and customer service to the role.

Where the work sits

OMEGA is a company of the Swatch Group, the worlds leading watch manufacturer. OMEGA has been the Official Timekeeper of 30 Olympic Games since and is also a leading name in golf, swimming, athletics, bobsleigh and sailing.

Customer support involved

Ensure familiarity with the product range, past and present, so that clients can be provided with as much detail as necessary.

What helps in this service role

Provide reliable information to clients in all matters relating to sales and customer service.

Practical details

  • Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
  • Be able to deliver good product knowledge to our customers.
  • To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
  • Additional detail: Training or development support may be provided.

Customer service skills

  • Serve all clients, providing a friendly service and delivering a full and memorable experience.
  • Ensure good knowledge of all functions of watches and other OMEGA products.
  • Experience in the Retail Industry at a sales advisor level.

Job details

  • Benefits mentioned: Training
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