Retail Store Manager

As a Retail Store Manager, the work centres on you help build trust, awareness and loyalty simply through how you show up. It would suit someone who can bring foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for to the role.

Where ownership sits

Take ownership of all aspects of store operations, from people and performance to standards and service. Recruit, onboard, and train new team members, building a high performing, engaged team.

Retail work involved

You help build trust, awareness and loyalty simply through how you show up. Develop your team to deliver excellent customer service and achieve store targets. Leading by example as a brand ambassador representing The Works to inspire your team to follow.

What helps in this store role

Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for. Confident using data to inform decisions and improve performance.

Retail skills and experience

• Ensure every customer enjoys a welcoming, well-run, and engaging shopping experience.
• Proven experience in a retail management role.
• Experience in a high-volume or value retail environment.

Practical details

• And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone.
• Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.
• This is more than toys and books and art supplies.
• This is about inspiring people to read, learn, create and play.

Job details

• Benefits mentioned: Pension, Holiday allowance, Training, Flexible working