Retail Trainee Manager

Retail Trainee Manager focuses on driving store performance by maximising sales opportunities. optimise kpi performance in store by identifying focus kpis and building plans to improve them and exceed targets.

What the role involves

• Driving store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.
• Delivering exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
• Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
• Continuously identify opportunities to make improvements which will optimise the operational running of the store.
• Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
• Take ownership of your own development, utilising the support and resources available.

Skills and requirements

• Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
• Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications.
• Hold a full UK, manual driving licence for at least 12 months with no more than 6 penalty points.

Confirmed role details

• A contributory Company Pension Plan.
• Life Assurance (Worth 2 times your annual salary).
• 29 days holiday, including public and bank holidays.
• Company maternity, paternity and adoption leave after 26 weeks.

Candidate fit

• Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, friendly service across all channels.