Retentions Sales Manager

Retentions Sales Manager focuses on our client, one of the uk’s fastest-growing, tech-driven independent b2b energy suppliers is looking for a retentions sales manager to lead their high-performing team.

What the role involves

• Our client, one of the UK’s fastest-growing, tech-driven independent B2B energy suppliers is looking for a Retentions Sales Manager to lead their high-performing team.
• As the Retentions Sales Manager, you’ll inspire, coach, and motivate your team to deliver exceptional results, keeping customers at the centre of every decision and interaction.
• Managing the Retentions team, setting and monitoring goals to exceed performance targets.
• Develop and refine retention processes, ensuring a customer-centric approach that aligns with business objectives.
• Supporting and motivate team members to deliver outstanding customer experiences and retention outcomes.
• Reporting to senior management on progress, forecasts and KPIs.

Skills and requirements

• Proven experience in a sales leadership role, ideally within the utilities or energy sector.
• Strong background in customer retention, loyalty, and renewals.
• Experience in high-volume environments.
• Call centre experience is advantageous.