Revenue Assistant

Revenue Assistant focuses on missing file data and updating as necessary to ensure bills meet client requirements.

What the role involves

• Missing file data and updating as necessary to ensure bills meet client requirements.
• Responsible for the processing of proformas, matter management and query resolution of specific clusters.
• Clients and have a clear understanding of working practices within these areas.
• Building strong working relationships with all levels of colleagues across the Group.
• Liaising with Partners, lawyers and Practice Managers to resolve queries, feedback suggested process improvements and escalate potential issues.
• Investigating errors on proformas to ensure overall compliance with client billing protocols, VAT charges and billing templates.

Skills and requirements

• Preparing billing schedules and accompanying documentation, utilising reports via the Finance Self-Service Reporting Suite.
• Processing reversals and credit notes, tagging the reason for action taken so analysis can be used to target poor performance.
• Meeting SLA targets for billing and query resolution.
• Experience in a billing environment, preferably in the law sector.

Candidate fit

• Must be highly organised with the ability to effectively manage a constantly changing workload under pressure, meeting demanding processing targets and adhering to service standard.
• As a Disability Confident Scheme employer, we’re committed to providing an inclusive and accessible recruitment process.

Additional role context

• An ability to communicate effectively with internal and external clients.
• We are a leading international legal business with over 3,000 colleagues and a diverse range of capabilities.