Revenues and Benefits Systems Officer

Revenues and Benefits Systems Officer focuses on supporting the maintenance, configuration, and development of the council’s revenues and benefits system (academy).

What the role involves

• Supporting the maintenance, configuration, and development of the Council’s Revenues and Benefits system (Academy).
• Assisting the Systems Manager in delivering a high-quality service that meets statutory and legal requirements.
• Provide expert system support and advice to internal teams on functionality, reporting, and system updates.
• Maintaining system accuracy by managing data updates and ensuring timely production of reports.
• Supporting the testing and implementation of system upgrades, releases, and improvements.
• Resolving day-to-day system issues.

Skills and requirements

• Significant experience in Benefits assessment (e.g., Housing Benefit.
• Strong understanding of Benefits legislation, processes, and workflows.
• Experience working with financial data and reporting.
• Strong Excel skills (including lookups, pivot tables, and data manipulation).

Additional role context

• 36 hours per week.
• High Street, Esher, Surrey, KT10 9SD, United Kingdom.