Sales Administrator

Sales Administrator focuses on established in 1993, the group is present in 23 countries across europe, north america, and asia, with over 1.800 employees supported by a network of +20.000 linguists around the w.

What the role involves

• Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1.800 employees supported by a network of +20.000 linguists around the w.
• Data entry: uploading hard‑copy and digital court audio and other data to internal system.
• Monitoring a shared inbox to deal with transcription and routine client enquiries via email.
• Quoting and processing high volumes of transcription requests and invoices using internal ERP system.
• Communicating proactively with two direct team members, along with the wider team, to ensure full coverage of responsibilities.
• Answer and respond to telephone enquiries from clients.

Skills and requirements

• Proficient in English with excellent written and verbal communication skills.
• Computer literacy and quick typing speed – Microsoft Excel skills essential.
• Confident and professional telephone/email manner.
• Demonstrable experience of data entry and database management.

Candidate fit

• Organisation, accuracy, communication, and careful task follow-through.

Additional role context

• 🌎 International environment with multicultural teams.
• £25,000-27,000 per year.
• Acolad is committed to creating a diverse and equitable workforce.

Known job details

• Pay: £25,000-27,000 per year