Sales and Retention Manager

As a Sales and Retention Manager, the work centres on ensure every member’s journey is seamless from the first visit onwards. It would suit someone who can bring excellent communication and interpersonal skills, able to adapt style to different audiences to the role.

Where the work sits

Be the ambassador for sales excellence in your club, leading by example, implementing smart strategies, and building strong relationships both inside and outside of the gym. Driving new member sales while maximising retention of existing members to grow the live member movement.

How the role works day to day

Ensure every member’s journey is seamless from the first visit onwards. Advocating and delivering the FUNDAMENTALS sales process, training and coaching the team to perform at their best. Implementing creative lead-generation strategies both internally and externally.

What helps in this setting

Excellent communication and interpersonal skills, able to adapt style to different audiences. Positive, solutions-focused, and resilient under pressure.

Practical details

• Reporting directly to the General Manager, this is a full-time leadership role where you’ll lead sales initiatives.
• Eligibility for the Fearless 1000 Bonus Scheme.
• Monthly Frasers Champion awards – winners receive double their salary for the month.
• Shift pattern: Weekends.

What needs to be in place

• The potential is huge, the experience unrivalled – and the rewards are designed to match.

Job details

• Benefits mentioned: Bonus, Training