Sales / Customer Services Admin

Sales / Customer Services Admin focuses on be directly involved with the sales operation and have the following responsibilities.

What the role involves

• Be directly involved with the sales operation and have the following responsibilities.
• Update account records where required.
• · Generate weekly reports to support both customers and the sales team.
• · Actively assist with the Quality Management System.
• · Resolve customer issues and complaints in a professional and timely manner.
• · Provide accurate information about products, services, and policies.

Skills and requirements

• · Familiarity with office and CRM software such as Salesforce.

Confirmed role details

• Getter, happy to really 'own' a set of customers for all of their admin and Account Management needs.
• Ideally 3 days office and 2 days work from home, Tuesdays always office based but the other days can be flexi.
• This is their UK Sales office, with 4 staff.
• Essentially you are there to support the sales team in the following duties.

Additional role context

• Be responsible for providing excellent support to customers, handling enquiries, resolving issues efficiently, and always ensuring a positive customer experience.
• Providing executive-level support to the sales team to ensure efficient operations, effective coordination of activities, and to help drive sales growth and increase company turnov.
• To be successful you should be able to build instant rapport and anticipate the customer needs.