Sales Executive
Job description
Sales Executive
Location: Preston PR2 9LJ
Hours: 39.5 hours per week
Salary: Circa 30,000 p.a., depending on experience
About the Company
Our client is a leading manufacturer of moulded plastic products, operating in vehicle, fire, and environmental safety markets. They are a market leader in several European countries and ship to over 60 countries worldwide. Operating from a 4-acre manufacturing site in Preston, Lancashire, and a 3.7-acre distribution site nearby, the group employs around 155 people. They also have a subsidiary in Seclin, France, employing 17 staff. Group turnover is approximately £22m.
They are seeking a Sales Support professional to provide comprehensive support to their field-based sales team and manage day-to-day communication with their customer base. This is a varied and dynamic role, combining customer service, sales administration, pricing analysis, and cross-department collaboration.
What’s in it for you
- 33 days holiday per year (plus option to purchase up to 4 additional days with service)
- Hybrid and flexible working pattern
- Pension scheme
- Car parking, tea & coffee
- Private healthcare
- Recognition scheme
- Death in service scheme (7x salary)
- Occupational Health service
Experience & Skills
Essential
- Experience in a customer-facing role
- Experience working within a team environment
- Tele-based customer support experience
- Data entry and administrative experience
Desirable
- Experience supporting international customers
- Manufacturing sector experience
- Sales reporting and data analysis experience
- Bilingual / German speaking would be beneficial
Your Responsibilities
- Act as the key point of contact for accounts and warehouse partners
- Handle customer enquiries ( and email) regarding products, pricing, availability, and transport
- Process customer orders, raise proformas, and generate quotations
- Prepare sales reports, pricing analysis, and customer data
- Support pricing activities, including price comparisons and price list compilation
- Proofread and review materials
- Manage website enquiries and direct them to the appropriate distributor or account manager
- Liaise closely with multiple departments across the business
- Attend trade exhibitions in the UK and abroad (time off in lieu for weekend work)
- Ensure customers consistently receive exceptional service
- Abide by Company Safety, Health, Environment & Quality (SHEQ) policies
Our client is certified to ISO 14001 (Environmental), 9001 (Quality) and 450001 (H&S Management systems).
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