Sales Manager | Part Time (24 hours)

Supports the team to positively promote the

brand

• Supports the team in representing the brand with their personal styling

• Educates the team on our brand identity and ways of working

• Supports the team through change

• Works well under pressure

• Ensures the team understand and conduct themselves in line with our brand values

• Makes sure all aspects of silent-service, brand standards and store cleanliness are maintained

• Communicates relevant company news to the team

Supports the team to

experience • Supports the team in delivering the Reiss Experience across all customer interactions and

touchpoints • Sets the team up to prioritise the customer, making sure that they always feel appreciated

and valued

deliver an elevated service • Educates the team so they can inspire and advise customers about all available products and

services

• Ensures the team build and nurtures customer relationships, increasing a loyal customer base • Helps the team keep up to date with all product, fabrics, design direction, latest trends to

inspire and style outfits to suit the customers

Supports the team to

expected results

• Understands store targets, budgets and KPl levers

• Motivates and helps the team to deliver personal sales targets and KPI's

• Supports the team to use all tools and services available to achieve personal targets

achieve targets and deliver • Meets deadlines by planning, prioritising and effectively delegating

• Drive sales using all commercial reports to take necessary action • Helps the team to understand what is required of them in their role and the impact they have

on the business Supports the team maintain

a safe and operationally

• Supports the team in adhering to all company policies and procedures

• Complies with all health and safety checks and procedures in-store

Ensures the store is opened and closed safely and efficiently

• Actions replenishment and deliveries within deadlines

• Meets all online and stock-out deadlines

efficient store environment • Investigates and resolve any operational issues i.e. till discrepancies, stock loss

• Ensures BoH areas are maintained correctly in line with the company standards

• Deploys the team effectively across the store to complete required tasks and meet deadlines Supports the team to become a high-performing

team

• Adapts their communication style for individuals

• Has a high level of emotional maturity to get the best from themselves and their team

• Provides clarity when providing instructions or giving direction • Recognises achievements gives praise as well as constructive feedback to improve

performance

• Resolves any performance issues within the team and takes appropriate action i.e. using

ROC's

• Completes training and regular performance conversations, setting clear goals

• Helps the team to think for themselves by asking questions

• Encourages the team to share their point of view

• Knows when to escalate difficult situations to management

• Contributes to a diverse and inclusive environment