Segment Services Account Manager

Segment Services Account Manager focuses on develop healthcare-specific opportunities in: resilient power and critical systems for clinical environments lv/mv services and electrical infrastructure modernisation digital plat.

What the role involves

• Develop Healthcare-specific opportunities in: Resilient power and critical systems for clinical environments LV/MV services and electrical infrastructure modernisation Digital plat.
• Collaborating with Customer Success Manager to ensure pipeline growth, customer satisfaction, and accomplish mutual goals.
• Coordinating national activity across multi-site Healthcare estates and regional Healthcare groups.
• Maintain a high-quality Healthcare Services pipeline within Salesforce, ensuring accurate forecasting and strong commercial governance.
• Pipeline, Forecasting & Operational Discipline: Build.
• Demonstrated ability to develop and execute commercial strategies across large, multi-site customer portfolios.

Skills and requirements

• & Experience: Required: Proven experience in Sales or Service-led commercial roles, ideally within Healthcare, critical infrastructure, or complex estates environments.
• Desirable: Experience selling to or working within Healthcare environments (NHS, private healthcare, life sciences).
• Knowledge of Healthcare procurement frameworks and funding structures.

Confirmed role details

• Customer Engagement & Segment Ownership National, customer-facing role with significant field engagement, supported by hybrid digital interaction.
• Understanding of digital services, analytics platforms, remote monitoring and predictive maintenance.

Candidate fit

• We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.

Additional role context

• Act as a Healthcare Services thought leader internally, sharing best practice and shaping future segment offerings.
• Strong capability in solution-based selling, integrating services, digital and lifecycle value.
• We want our employees to reflect the diversity of our communities and the customers we serve.