Senior AI Operations Manager

Mace Birmingham, England Posted apr 16, 2026

Part Time
Hybrid
Senior

Job description

As a Product Manager, the work centres on working with application support and wider digital services teams to embed AI solutions into BAU support. It would suit someone who can bring high professional standards and disciplined judgement to the role.

How the role is set up

Ability to set clear priorities, drive accountability and maintain delivery focus for a remote team. Proven experience coordinating remote, offshore delivery teams as part of a technology operations role.

Where someone would start

Working with application support and wider digital services teams to embed AI solutions into BAU support. Operate within established flight, safety, and reporting standards.

What helps someone build confidence

High professional standards and disciplined judgement.

What is expected

  • Ensuring operational readiness, including support processes, monitoring, resilience and security controls.
  • Relevant flight qualifications, licensing, or type-rated readiness where required.

Job details

  • Will be UK-based London or Birmingham (hybrid), with a global remit and a core delivery team based in India.
  • Work model: Remote.
  • Additional detail: Additional staff or wellbeing benefits may be available.

Requirements mentioned

  • Excel
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