Senior Business Support Assistant

Senior Business Support Assistant focuses on provide comprehensive secretarial and administrative support to the multi‑disciplinary team.

What the role involves

• Provide comprehensive secretarial and administrative support to the multi‑disciplinary team.
• Managing patient appointments using electronic systems.
• Handling and prioritise telephone and face‑to‑face enquiries.
• Assisting in compiling SOPs, action plans and related documents.
• Assisting with surveys, audits, statistics and follow‑up actions.
• Preparing agendas, briefing notes and supporting papers.

Skills and requirements

• Must be able to demonstrate competence in the use of range of computer packages evidenced by experience or formal qualification e.g. ECDL.
• Recognised qualification in Administration equivalent to HNC in Secretarial Studies or Business Administration, or SVQ in Administration at Level 3, or significant relevant equival.
• Thorough knowledge of own department and organisation gained through prior experience within the organisation, induction, or period of orientation of not less than 4 weeks.

Candidate fit

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays.
• Membership of the NHS Pension Scheme, including life insurance benefits.
• Confidential employee support and assistance, including counselling and psychological therapies.