Senior Pension Administrator

Senior Pension Administrator focuses on quality checking of caseworkpleted by the team to ensure it meets high standards and is delivered in line with agreed service level agreements (slas).

What the role involves

• Quality checking of caseworkpleted by the team to ensure it meets high standards and is delivered in line with agreed Service Level Agreements (SLAs).
• Processing the monthly pensioner payroll, including associated reconciliations and payments.
• Resolving and processingplex and “freak” cases requiring detailed investigation and technical expertise.
• Updating the administration system with calculation changes, factor updates, and member data amendments.
• Managing the annual pension increase exercise end-to-end.
• Assisting with other annual and triennial projects, including.

Skills and requirements

• Administrative, office, reception, data, systems, or coordination experience may be useful.

Confirmed role details

• As a Senior Pension Administrator, you will play a key role in delivering accurate, timely, andpliant pension administration services to our members.
• Handle a varied workload thatbines day-to-day operations with moreplex technical work, pensioner payroll, project support and end-to-end scheme events such as pension increases.
• Scheme valuation preparation and related activities.
• Work closely with the wider team, trustees, and other stakeholders/suppliers to ensure a high-quality service is maintained at all times.

Candidate fit

• organisation, accuracy, communication, and careful task follow-through