Senior Retail Sales Advisor

As a Senior Retail Sales Advisor in St David, the work centres on ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary. It would suit someone who can bring serve all customers providing a fast friendly service to the role.

Why this role may suit you

Our new Cardiff store is looking for a dynamic Senior Sales Advisor to join the team in St David's Centre. The Groups production companies also supply movements and components to third-party watchmakers.

Retail work involved

Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary. Assisting in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till. Maintaining/build a general awareness of products and security hot spots.

What helps in this store role

Serve all customers providing a fast friendly service. Provide reliable information to customers in all matters relating to guaranteed and after sales service.

Retail skills and experience

• Swatch Group supplies nearly all components required for the watches sold by its 17 watch and jewelry brands as well as by its two retail brands, Tourbillon and Hour Passion.
• Ensure good knowledge of all functions of watches and other Swatch products.
• Oversee colleagues on the shop floor to ensure best practise is adhered to at all times, providing on the spot feedback when required.

Practical information

• Confidently deliver product knowledge and train colleagues on upcoming collections.
• Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
• To undertake duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
• As a member of the store management team be prepared to act up in a more senior capacity when the Store Manager and/or Assistant Manager are out of the business.

Job details

• Benefits mentioned: Training