Duration : 6 months plus extension
Work Mode: Hybrid Onsite 3 days per week
Role Overview
The SAP CIS Device Management Lead is responsible for the end-to-end design leadership, configuration governance, and delivery of SAP IS-U Device Management within a large-scale Utilities Customer Information System (CIS) transformation program. Operating within a System Integrator–led delivery model, this role owns solution integrity across the meter and device lifecycle, including installations, removals, exchanges, and technical master data, while ensuring integration readiness across downstream systems.
The Device Management Lead works closely with Billing, FI-CA, AMI/MDM, and field operations teams to ensure accurate meter-to-cash execution and high-quality operational outcomes through go-live and stabilization.
Key Responsibilities
Lead the end-to-end design and delivery of SAP IS-U Device Management within a CIS programOwn solution integrity across meter and device lifecycle processes, including installations, removals, exchanges, and technical master dataGovern Device Management configuration, ensuring alignment with SAP best practices and Hydro One standardsLead delivery of metering processes, including meter reading, validation, estimation (VEE), and billing determinant generationEnsure integration readiness with Billing, FI-CA, AMI/MDM systems, and field operationsSupport functional testing activities (unit, integration, UAT), including defect triage and resolutionPartner with Billing and AMI/MDM teams to ensure accurate handoff of meter data and billing determinantsSupport cutover planning, go-live readiness, and post–go-live stabilization activitiesAct as the primary functional authority for Device Management–related decisions, risks, and issue resolutionProvide leadership and guidance to Device Management functional resources within the SI delivery modelMust Haves
Extensive hands-on experience with SAP IS-U Device Management in Utilities CIS programsStrong expertise in meter/device lifecycle, installations, removals/exchanges, and technical master dataExperience with meter reading, validation, estimation (VEE) and billing determinant processesProven experience owning functional design and configuration governance in complex SAP programsExperience working within System Integrator–led delivery modelsStrong understanding of end-to-end utilities processes and meter-to-cash integration pointsExcellent communication and stakeholder management skillsNice to Have
Experience with large regulated utilities and high-volume metering environmentsExposure to greenfield CIS or S/4HANA Utilities programsExperience integrating with AMI/MDM platforms and field service systems
