Senior Telesales Advisor

Senior Telesales Advisor focuses on build relationships, follow up enquiries, manage accounts, develop pipeline, or close opportunities according to the role.

What the role involves

• Build relationships, follow up enquiries, manage accounts, develop pipeline, or close opportunities according to the role.
• Keep CRM, records, quotes, targets, or customer information updated and useful.

Skills and requirements

• Motor trade parts experience advantageous but not essential.
• A level of computer literacy.
• Previous experience using the CDK Drive (Kerridge) system advantageous.

Confirmed role details

• Holiday accrual scheme & paid day off for your birthday.
• Depending on experience, to be discussed further at interview.
• Monday to Friday, with Saturday on a rota.
• Care - Accountability - Performance - Respect - Integrity.

Candidate fit

• It would suit someone who can bring ownership, clear communication, and practical organisation to the role.
• Take emails from a shared email box and respond to the customer enquires in a professional manner.

Additional role context

• This Senior Telesales Advisor role is focused on answering incoming phone calls within our call centre.
• Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people.
• Looking up parts on a number of Electronic Parts Catalogues and advising our trade and retail customers, pricing and availability.