Senior Trade and Account Manager

Senior Trade and Account Manager focuses on develop a portfolio of high-value, strategically important b2b accounts, driving long-term growth, retention, and client satisfaction across trade & account card propositions.

What the role involves

• Develop a portfolio of high-value, strategically important B2B accounts, driving long-term growth, retention, and client satisfaction across Trade & Account Card propositions.
• Deliver robust account plans aligned to client objectives and Halfords growth strategy.
• Delivering against revenue, margin, and retention targets, with full accountability for portfolio performance and pipeline forecasting.
• Leading complex, multi-product deals and commercial negotiations, including renewals and contract optimisation, ensuring alignment with business KPIs.
• Influence client strategies and commercial models to maximise long-term value and partnership potential.
• Overseeing the end-to-end client journey, ensuring seamless onboarding, delivery, and ongoing service excellence.

Skills and requirements

• Relevant sales, account management, business development, CRM, or customer-facing experience may be useful.

Confirmed role details

• A fair and competitive salary evaluated against market data, quarterly discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced fam.
• At Halfords, we operate a hybrid working policy with 2 days Onsite at our Support Centre in Redditch.

Candidate fit

• relationship management, commercial awareness, communication, and organised follow-through

Additional role context

• Repair networks through Halfords Autocentres.
• Leading contract negotiations, delivering strategic account plans, and influencing senior stakeholders across Trade Card and Account Card propositions.