Service Administrator

Service Administrator focuses on our business operates across multiple channels: in-store, field sales, online, call centre, after-sales support, logistics, and stock management.

What the role involves

• Our business operates across multiple channels: in-store, field sales, online, call centre, after-sales support, logistics, and stock management.
• Ensure that the service department runs smoothly and efficiently daily, and that the department processes are followed.
• 24/7 Health Support: GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24/7/365.
• Booking in parts and passing invoices for authorisation.
• Ensure any repair/warranty work is documented accurately on the CRM system for possible future claims from customers.
• Inform logistics team of the completion of items for them to arrange delivery.

Skills and requirements

• This will involve dealing with all customer requirements in a professional manner and providing administrative support as required.

Confirmed role details

• Hours of work are Monday to Friday, 8.30am – 5pm and the salary is £13.45 per hour.
• Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays.
• Competitive Growth: Annual salary reviews to ensure you're rewarded for your contributions.
• Enjoy industry-leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV.

Candidate fit

• organisation, accuracy, communication, and careful task follow-through