Service Advisor

FMG Repair Services Durham, England May 19, 2026

Type Full Time
Pay Not listed
Work Onsite

Service Advisor focuses on well-being services (incl. 24/7 gp service, mental health support and physiotherapy + health cash plan, dental plan & travel insurance).

What the role involves

  • Well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance).

Skills and requirements

  • Need a full UK Manual Driving Licence.
  • As the first point of contact you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience.
  • Check what benefits you're eligible for and can even put you in touch with a financial coach!

Confirmed role details

  • Of course, we offer a fantastic basic salary, but there’s much more to being a Service Advisor at FMG RS than just that.
  • Fantastic uncapped monthly bonus schemes plusguaranteed average bonus when you're on holiday!
  • Start with 23 days annual leave, of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
  • Free life assurance (x2 your basic salary).

Candidate fit

  • clear communication, patience, accurate records, and reliable follow-through

Additional role context

  • As part of a team of specialist Service Advisors you are the face of our Bodyshops.
  • You are responsible for booking customer cars in for repair/attention, preparing job cards and providing vehicle progress reports to customers.
  • Some of our most popular benefits include (but aren’t limited to) ….
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