Service Advisor

Service Advisor focuses on also manage the flow of information between the workshop and the customer, always delivering excellent customer service.

What the role involves

• Also manage the flow of information between the workshop and the customer, always delivering excellent customer service.
• · Monitoring progress of jobs in the workshop and advising service reception of any delays or issues.
• · Able to plan, organise self and meet agreed work deadlines.

Skills and requirements

• · Highly developed interpersonal skills and able to demonstrate experience in a customer facing role.
• · Retail automotive service experience preferred.
• · Highly competitive salary and bonus scheme with use of company car.
• Support to help you immerse yourself in the role and Snows values.

Confirmed role details

• · Snows Contributory Pension Scheme.
• · Excellent development opportunities to learn & grow with Snows.
• · Role dependant – tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures.
• Mon - Fri 08.00 - 18.00 1 hour for lunch.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Additional role context

• We are currently on the lookout for a Service Advisor to join our fantastic Toyota dealership at Exeter.
• Advise on mechanical and diagnostic queries as requested by Technicians.