Service Advisor

Service Advisor focuses on be the go-to person for customers from the moment they book in to the moment they drive away.

What the role involves

• Be the go-to person for customers from the moment they book in to the moment they drive away.
• Wellness support and 24hr GP access.

Skills and requirements

• Experience in an admin or office-based role (service advisor experience is a big plus).
• Good communicator, keen eye for detail, customer focused, works well in a team and has good administrative skills.

Confirmed role details

• £30,000 - £33,000.
• Monday to Friday 07:00 – 15:30.
• Alternate Saturdays 07:00 – 12:00.
• This role isn’t just about booking cars in and answering the phone.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Additional role context

• 👉 Managing bookings and keeping the workshop loaded correctly.
• 👉 Keeping customers updated (no chasing, no guessing).
• 👉 Creating job cards, invoices, and accurate estimates.

Known job details

• Pay: £30,000 - £33,000