Service Advisor

Service Advisor focuses on create job cards, checking for existing parts and service wips and campaigns.

What the role involves

• Create job cards, checking for existing parts and service WIPs and campaigns.
• Clarify for the customer and workshop the basis for repair.
• Checking account detail and level of credit left, obtain authorisation and obtain order numbers from customers.
• Inform customer of outstanding campaigns and arrange for work to be completed.
• Ensure all MOT appointments are planned.
• Meet and greet all customers on arrival in a professional and friendly manner.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Confirmed role details

• Rotating shift pattern Monday – Friday 07:00 – 16:00.
• Salary starting from £26,000 PLUS EXCELLENT BENEFIT PACKAGE.
• Do you take pride in delivering excellent customer service skills?
• Fulfil the exciting role as a Service Advisor in Heathrow.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Known job details

• Pay: £26,000