Service Advisor

Service Advisor focuses on providing a proactive and attentive service to customers at all times.

What the role involves

• Providing a proactive and attentive service to customers at all times.
• Scheduling vehicles for service, maintenance, or repairs.
• Liaising with customers to discuss work required and arrange courtesy vehicles if necessary.
• Taking ownership of customer queries and resolving any issues efficiently.
• Preparing and invoicing work completed, processing payments securely.
• Working towards dealership targets and key performance indicators (KPIs).

Skills and requirements

• Previous experience as a Service Advisor is beneficial but not essential as full training will be provided.
• Computer literate with strong organisational skills.
• Customer-focused with a professional attitude.
• Willing to put in the effort to succeed within a dynamic team environment.

Confirmed role details

• Basic salary of up to £30k DOE, OTE up to £34k.
• Competitive basic salary of up to £30,000.
• OTE in excess of £34,000.
• Monday to Friday working hours, with no weekends.

Candidate fit

• Our client is seeking a proactive and confident professional to deliver exceptional customer service and contribute to the continued success of their busy team.

Known job details

• Pay: £30,000