Service Coordinator

Service Coordinator focuses on using ppm planner to create scheduled service visits for our own mobile engineers and sub-contractors to meet customer expectations and company objectives.

What the role involves

• Using PPM planner to create scheduled service visits for our own Mobile Engineers and sub-contractors to meet customer expectations and company objectives.
• Request RAMS for subcontractor visits.
• Appropriate notification of planned appointments to customers/clients as per maintenance schedule/contract requirements.
• Communication and issue of work orders to field based engineers either via our electronic job issue system or telephone as required.
• Liaise between customer and operations management to ensure smooth operational delivery.
• Managing tasks to ensure maintenance delivery within allotted budget and timescales.

Skills and requirements

• Our experts have extensive experience of advising and leading FM contracts and projects in both the public and private sectors and across industries.
• Word, Excel and Outlook.
• Good working knowledge of computer packages.
• Excellent telephone skills and manner.

Confirmed role details

• This is a part-time, permanent position, working over three days, ideally a Monday, Wednesday and Friday.
• Salary depending on experience.
• Company Pension.

Additional role context

• Full Job Description attached.