Service Delivery Manager

This Service Delivery Manager opportunity in Business Management, Hospitality is built around with a strong on‑train presence, you will lead, coach, and support teams while ensuring high standards of service, compliance, and efficiency are always maintained. It would suit someone who can bring calm and organised in a fast-paced setting to the role.

Why this role may suit you

Route Manager - First Class Onboard Services. Play a pivotal role in ensuring a premium first‑class hospitality service is delivered consistently on every journey.

What you would be doing

With a strong on‑train presence, you will lead, coach, and support teams while ensuring high standards of service, compliance, and efficiency are always maintained. Supporting smooth service-by-service kitchen or service operations.

The working style that fits

Calm and organised in a fast-paced setting.

What you need

• Route‑based operations, onboard services, or catering logistics experience.
• Degree or professional qualification in Business Management, Hospitality, Logistics, or a related discipline (preferred).
• Proven management or senior supervisory experience within hospitality, catering, logistics, or operational environments.

Practical information

• Permanent | £34,000 - £35,000 per annum.
• Additional detail: Flexible working options may be available.

Requirements mentioned

• Food Hygiene certificate