Service Delivery Manager
As a Service Delivery Manager, the work centres on service Delivery & Operations Management. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.
Known job details
- Contract: Contract
- Work mode: Hybrid.
- Conduct regular service review meetings.
- Manage client communication & expectations.
- Ensure IT services support key insurance functions.
Likely focus of the role
- Service Delivery & Operations Management.
- Ensure smooth delivery of IT services (applications, infrastructure.
- Monitoring SLA/KPI adherence (uptime, response time, resolution time).
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