Service Delivery Manager
Job description
This Service Delivery Manager role is focused on assess current processes and drive ITIL-aligned improvements (not just lift-and-shift). It would suit someone who can bring strong professional approach to the role.
Where the work sits
Service Delivery Manager – 3 Months – London – Immediate Start. Work at least 3 days a week Onsite in Chiswick to speak with VIQU IT in confidence.
How the role works day to day
Assess current processes and drive ITIL-aligned improvements (not just lift-and-shift). Leading the transition from ServiceNow to Freshservice, ensuring minimal business disruption. Take ownership of service delivery throughout the ITSM migration lifecycle.
What helps in this setting
Strong professional approach.
Practical details
- Work model: On-site.
What needs to be in place
- Must have a proven track record as a Service Delivery Manager migrating ITSM tools.
- Strong experience with Incident management, Change management, Knowledge management or Asset Management (CMDB) is desirable.
- We’ll thank you with up to £1,000 if your referral is successful (terms apply).
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