Service Delivery Technician

Service Delivery Technician - 1932 focuses on organise your daily and weekly work schedule to ensure timely and efficient fibre installations and repairs, aligning with client expectations and business goals.

What the role involves

• Organise your daily and weekly work schedule to ensure timely and efficient fibre installations and repairs, aligning with client expectations and business goals.
• Provide risk assessments, ensuring full compliance with safety and regulatory standards.

Skills and requirements

• Repair services, prioritising a seamless customer experience and ensuring Circet's industry-leading standards of health & safety are upheld.
• Ability to excel in a very physically demanding role that requires regular pole/ladder climbing (up to 15 meters), working underground and manual handling of heavy weight in potent.
• Full Clean UK Driving License (Manual).
• Basic DBS Check.

Confirmed role details

• Opportunity to earn an average salary of £32,000 - £40,000+ once qualified.
• Full equipment provided including company van & fuel card.
• Company Pension Scheme.
• Yearly Bonus Scheme.

Candidate fit

• Maintaining high standards of customer service by ensuring all interactions with residents, clients, and third-party stakeholders are professional and solution focused.

Additional role context

• Conduct site inspections to assess installation feasibility, evaluate infrastructure conditions.
• Resolve client and customer complaints promptly and professionally, maintaining strong relationships and high satisfaction levels.

Known job details

• Pay: £32,000 - £40,000