Service Desk Operator

This Service Desk Operator role is focused on our Service Desk support team work on a 4-week shift rota, and some of your shifts may be from 10pm to 6am. It would suit someone who can bring clear communication, patience, and reliable follow-through to the role.

What the work leans on

Our Service Desk support team work on a 4-week shift rota, and some of your shifts may be from 10pm to 6am. Need to be over 18 years old to be a Service Desk Operator, as you’ll need to qualify for an Security Industry Authority (SIA) licence.

What helps delivery stay steady

careful practical judgement. Strong professional approach.

Practical details

• 30 days annual leave (including bank holidays) (pro-rota).
• Pension scheme offering up to 12% employer contributions.
• Generous colleague discount rates across our family of businesses.
• Annual discretionary colleague bonuses to reward you for your hard work.

Requirements mentioned

• SIA licence

Job details

• Benefits mentioned: Pension, Holiday allowance, Training